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FAQs

Hello dear customer, how can we help you?

Can I choose what color my holds will be?

Sure! You can choose what color your holds will be. Thrill Seeker Holds are available in a choice of 12 different colors, matching the standard industry colors. The option to choose your color is available on each product page and our order form.

How long will it take to ship my order?

Depending on the product availability our standard lead time vary between two and five weeks. Orders that are considered large may be a subject of 8-10 weeks lead time. Shipping times depend on the shipping method chosen and on couriers availability.

What type of bolts do I need?

Our bolt-on climbing holds use a dual bolt washer that allows either M10 countersunk or cap head bolts to be used to mount the holds. We could supply hardware at an additional cost or give you a list of the required bolt sizes for each set. Get in touch if you need assistance, we will be happy to help.

Which shipping carriers do you use?

We ship orders through most of the major shipping companies- DHL, FedEx, DPD and more.

Can I get a bulk discount?

We offer discounts to climbing gyms, schools, universities and non profit organization. Contact us to find out more.

What are your holds made out of?

Thrill Seeker Holds are made from the highest quality polyurethane on the market – Dannomond by Composite X.

Are your holds safe?

Safety is built in to Dannomond. Unlike the majority of materials used for Climbing holds – Dannomond will not crack and give rise to a sudden safety issue – rather it will bend if put under extreme conditions. Dannomond has extremely high Impact and strength resistance. Holds made from Dannomond are suitable on almost all surfaces from plywood to concrete.

Are your holds suitable for outdoor walls?

Dannomond formula contains a high level of UV stabilizing agent. This gives an excellent Colour stability for indoor climbing walls and reasonable outdoor stability, with the exception of the 3 Fluorescent colors.

How do I clean my holds?

Use a soft bristle brush to clean your holds while they are screwed on the wall. For gym maintenance we suggest power wash (car wash), dishwasher or hold detergent.

Not finding the help you need?

sales@thrillseekerholds.com - Monday to Friday.